Module 01 – Call Management System Overview
Module 02 – Virtualized Environment Architecture Overview
Module 03 – Preliminary CM Configurations and CMS OVA Deployment
Module 04 – Exercise: Connect to Avaya CMS Lab
Module 05 – Exercise: Preliminary CM Configurations Verification
Module 06 – CMS Client Install, Initial System Installation and CMS Licenses installation
Module 07 – Exercise: Installing CMS Client and Setting up CMS Initial System Installation Procedure
Module 08 – Exercise: Administer CMS Licenses on CMS Server
Module 09 – Avaya CMS and Communication Manager Connections Administration
Module 10 – Exercise: Administer the CMS Link on Communication Manager
Module 11 – CMS Backup Options and Setup CMS System
Module 12 – Exercise: Administering NFS Backup options on CMS Server
Module 13 – Exercise: Setup the CMS System
Module 14 – Exercise: Perform a System Backup of the Newly Provisioned CMS
Module 15 – CMS CutOver
Module 16 – Exercise: Administer CMS Using the CMS Supervisor Client Application
Module 17 – Exercise: Create a Timetable to Schedule a Nightly Backup
Module 18 – Exercise: Launch the CMS Supervisor Web
Module 19 – Optional Installation
Module 20 – Exercise: LDAP Integration
Module 21 – Call Management System Upgrade Options
Module 22 – Exercise: CMS Upgrade
Module 23 – CMS Maintenance and Troubleshooting
Module 24 – Exercise: Perform CMS Maintenance Routines and Basic Troubleshooting
Module 25 – Exercise: Running CMS Setup from a Flat File (Optional)