Module 01 – Avaya Aura Core Architectures
Module 02 – Lab Architecture Overview (Exercise)
Module 03 – Access Core Components (Exercise)
Module 04 – Register Clients and Make Test Calls (Exercise)
Module 05 – Avaya Session Border Controller for Enterprise
Module 06 – Voice Network Fundamentals
Module 07 – traceSM, Registration, Subscription and PPM (Exercise)
Module 08 – DHCP, Phone Boot Seq, Network Regions, Locations, IGAR, Trunks and CAC
Module 09 – Network Regions, Shared Bandwidth Management & HTTP Server Access (Exercise)
Module 10 – Media Processing Resources
Module 11 – SIP Routing Fundamentals Review
Module 12 – SIP Trace (Exercise)
Module 13 – Baseline Troubleshooting
Module 14 – Communication Manager: Alarms, Errors and Events
Module 15 – Communication Manager Alarms, Errors and Events (Exercise)
Module 16 – Communication Manager: Status Verification
Module 17 – Communication Manager Status Verification (Exercise)
Module 18 – Communication Manager: Traces and Global Settings
Module 19 – Communication Manager Traces (Exercise)
Module 20 – Communication Manager: Logs
Module 21 – Communication Manager Logs (Exercise)
Module 22 – Session Manager: Troubleshooting and System Status
Module 23 – Session Manager Troubleshooting and System Status (Exercise)
Module 24 – Session Manager: Reboot, Traces, Calls, Logs and Alarms
Module 25 – Session Manager Traces, Logs and Alarms (Exercise)
Module 26 – System Manager: Logs, Alarms, Licenses and Status
Module 27 – System Manager Alarms (Exercise)
Module 28 – Media Server Troubleshooting Tools
Module 29 – AAMS Troubleshooting (Exercise)
Module 30 – Avaya Aura Device Services Troubleshooting Tools
Module 31 – Avaya Aura Device Services Troubleshooting Tools (Exercise)
Module 32 – Network Issues
Module 33 – Call Flows
Module 34 – SIP to SIP Call Flow Class Discussion 1 (Exercise)
Module 35 – Call Flows Session Manager to Session Manager
Module 36 – H.323 to SIP Call Flow Class Discussion 2 (Exercise)
Module 37 – SIP to H.323 Call Flow Class Discussion 3 (Exercise)
Module 38 – Call Flows Remote Worker
Module 39 – SIP to SIP Remote Worker Class Discussion 4 (Exercise)
Module 40 – Troubleshooting Case Study Scenarios: Part 1 (Exercise)
Module 41 – Troubleshooting Case Study Scenarios: Part 2 (Exercise)
Module 42 – Troubleshooting Case Study Scenario Solutions (Exercise)